Customer Service

COVENTYA’s Technical Customer Service is central to our positioning within the surface finishing industry.

  • A team of qualified specialists in Surface Finishing with knowledge and experience, as well as worldwide technical exchange from all industries.
  • State of the art laboratories in numerous countries to provide responsive and reliable support.
  • 6 Research and Development sites located strategically around the world.
  • Local technical field service in over 40 countries.
  • Inductively Coupled Plasma Spectroscope (ICP)
  • Scanning Electron Microscope (SEM) / Energy Dispensive Using X-Rays
  • GC MS Spectrometer (GC/MS)
  • High-Pressure Liquid Chromatograph (HPLC)
  • Ion Chromatograph (IC)
  • Bank of Coefficient of Friction
  • Spectrocolorimeter
  • Profilometer
  • X-Ray Fluorescence Analyser
  • Polarograph
  • Fourier Transform Infra-Red Spectroscope
  • Cycle Corrosion Testing Cabinets
  • Meniscograph
  • Process scale-up with pilot lines up to 150-liter tanks. All necessary equipment for corrosion and FMEA tests to secure reliability of new and updated processes.
  • Support during the engineering process focused on set-up or modification of plating and surface finishing lines.
  • Continuous service in the field at Customer’s lines, based on day-to-day tasks, evaluation and improvement of running processes, projects and specific Customer demands.
  • Defining analytical procedures for controlling the highest quality levels, secured production results, efficiency and productivity.
  • Customer technical training sessions on-site or within our Facilities.